Privacy Policy

1. Who We Are

This Privacy Policy describes how San Pablo Masonry ("we," "us," or "our") collects, uses, and protects information gathered through our website at sanpablomasonry.com (the "Site") and through other communications with us.

Our contact information: contact@sanpablomasonry.com | (510) 692-4795

2. Information We Collect

Information You Provide Directly

When you submit a contact or estimate request form on our Site, we collect the information you enter - such as your name, phone number, email address, property address, and description of the work you need. We only collect what you choose to share.

Automatically Collected Information

When you visit our Site, certain information is collected automatically by our hosting provider and analytics tools. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is used in aggregate to understand how visitors use our Site - it is not used to identify you personally.

Cookies

Our Site may use cookies - small text files stored on your device - to support basic site functionality and analytics. You can instruct your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function correctly.

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries.
• Schedule and coordinate masonry services at your property.
• Follow up with you about a project you have requested or that is in progress.
• Understand how visitors use our Site and improve its content and performance.
• Comply with applicable laws and legal obligations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service providers: We use third-party tools to operate our website and manage form submissions. These providers have access to the information needed to perform their functions and are not permitted to use it for other purposes.
• Legal requirements: We may disclose your information if required to do so by law, in response to a valid legal process, or to protect the rights and safety of our business or others.
• Business transfers: If our business is sold or transferred, customer information may be part of that transaction. We will notify you of any such change via the email address you have provided.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including providing services to you, resolving disputes, and meeting legal obligations. When your information is no longer needed, we delete or anonymize it in a reasonable and secure manner.

6. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we have collected about you.
• Request deletion of your personal information.
• Opt out of the sale of personal information (we do not sell personal information).
• Not be discriminated against for exercising your privacy rights.

To make a request or ask questions about your personal information, contact us at contact@sanpablomasonry.com. We will respond within 30 days.

7. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you submit information to us at your own risk.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our Site after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: